SHIPPING

Items ordered and paid for will ship in 1-3 business days. We primarily ship through USPS. After leaving our production facility, USPS typically delivers in 1-3 days. You will receive an email notification from us that contains tracking information once your order has been shipped. 

PAYMENT

We offer secure online ordering and accept Visa, MasterCard, American Express, and Discover. 
Sales tax is required on orders shipped within the state of Illinois at the local tax rate.

 

ORDER ISSUES

If you have an problems with your order (not received, not what you were expecting, etc), please contact us right away so that we can make it right. Making sure our customers are happy is our number one priority. 

If you received a damaged item, contact us immediately at info@bezoetic.com, and we will happily replace the item.
Please keep in mind that you are purchasing natural, handmade and poured items, so they may have slight variations from batch to batch. However, this does not affect the quality. 

 

RETURNS

Due to the nature of our products, we cannot accept returns. 

Your satisfaction is our top priority and we will do everything we can to ensure your happiness with every purchase. We will offer a replacement product for certain circumstances. If you have any concerns about your purchase, please contact us at info@bezoetic.  

 

We work hard to exceed your expectations, and will always find a solution that you can feel confident about.